Strata and commercial plumbing, North Sydney
Hot water plant, risers, drainage and 24/7 call-outs for strata managers, building managers and owners corporations across Sydney’s lower north shore.
Three numbers we’re happy to be measured on.
“They pick up at 3am, turn up within hours, and I have photos and a report the next morning. That’s all I want.”Tony B., Building manager, North Sydney
We work on the parts of a building owners never see, and keep the committee across all of it.
Central and in-unit systems maintained, repaired and upgraded.
Leak investigation and riser replacement with minimal shutdowns.
Stormwater, sewer, pump wells and grease traps.
Annual backflow testing, with reports lodged for you.
Free to use, no sign-up. Every one ends with the option to send your answers straight to us.
Tool 1 · 30 seconds
Pick what’s happening. You’ll get a straight answer, what to do right now, and who usually looks after it.
Our read on it
Tool 2 · Capital works helper
Enter what you’ve got and when it went in. See where it sits in its typical lifespan, and roughly when to budget for replacement.
Check the date plate on the heater, or the last capital works plan.
Typical lifespans below are approximate industry ranges. Water quality, servicing and load change the real answer, which is why we look before anyone spends.
Where your plant sits
Tool 3 · Compliance
Testable backflow devices stop dirty water flowing back into the drinking supply. List yours and see what’s overdue or coming up.
Where to find them: usually near the water meter, the fire hydrant or booster, irrigation lines, and plant room make-up water. Each should have a tag showing the last test date.
Your register
Typical rule in NSW: testable devices are tested at least every 12 months by an accredited plumber, with results lodged with the water utility. Check the current requirements with Sydney Water.
Photos and a plain-English report within 24 hours, so committees always know where their money went.
Sample report layout. Details are illustrative.
Real plant rooms, real shutdown windows, and owners who barely noticed we were there.
We walk the plant room, hot water, pumps and backflow devices, and tell you what we see.
One dedicated plumber learns the building, and its details go on file for the 24/7 line.
Clear quotes for the committee. Shutdowns scheduled, with notices under every door a week before.
Photos and plain English within 24 hours, so everyone knows where the money went.
★★★★★“They replaced our hot water plant with one short shutdown, and notices were under every door a week before. Owners were thrilled.”
★★★★★“Clear quotes our committee could actually understand, and they stuck to them.”
★★★★★“They pick up at 3am, turn up within hours, and I have photos and a report the next morning. That’s all I want.”
★★★★★“Water was coming through my ceiling on a Sunday. They found the leak in the riser above, fixed it, and sent our strata manager photos that night.”
★★★★★“The backflow results are lodged before I even remember they’re due. One less thing on my list.”
Sample reviews for a made-up business.
About Harbourline
We look after 38 residential and mixed-use buildings. Each one has a dedicated plumber who knows its plant room inside out.
Every visit ends with photos and a plain-English report, so committees always know where their money went.
Marcus WebbOperations Manager
All three, depending on who engages us. Most often we take work orders from the strata or building manager, and report back so it can go straight to the committee.
It depends where the leak is. As a general guide in NSW, pipes and plant that serve more than one lot are usually common property, looked after by the owners corporation. Fixtures inside a lot that only serve that lot are usually the owner’s. Your by-laws can change this, so check them or ask your strata manager. Our report will say exactly where the leak came from.
We walk through the plant room, hot water system, pumps and any backflow devices, note their age and condition, and give you a short written summary. There’s no obligation to use us afterwards.
For buildings we look after, our average emergency response is 4 hours, day or night, through the 24/7 line.
We plan the shortest window we can, pick a time that suits the building, and put notices under every door a week before. If it’s a big job, we split it into stages.
Yes. We keep a register of every testable device in your building, test them each year and lodge the results for you. You get a reminder before anything falls due.
That’s the idea. Quotes are itemised in plain English, with options where there’s a real choice, so the committee can decide at one meeting.
Not always. Try the hot water plant planner to see where yours sits, then let us look at it. A planned replacement is almost always easier on residents than an emergency one.
Contact
Tell us about your building and we’ll arrange a free plant room assessment.
Nearby and not listed? Ask anyway.
To: Harbourline Plumbing · 0400 XXX 000